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Sintérgica AI

Custom Development

When no product fits your process, we build it.

Agents, integrations and apps for systems with no API or very specific compliance rules. You see a prototype with your data before you commit.

  • 1 to 2-week discovery
  • Prototype before development
  • Code delivered with documentation
When it makes sense

When building custom is the right call

When an agent has to read and write in an in-house system with no public API, or your compliance rules are very specific, we build it for your case.

A hospital with its own clinical system

A hospital that needs an agent able to read patient records inside its clinical system (HIS), with models running on its own infrastructure so that data stays inside.

Logistics on its current system

A logistics company that wants to add AI to its transportation system (TMS) without replacing it. The system keeps running and the AI sits on top.

Government with specific rules

A public agency that needs to automate its transparency workflows under the exact rules of Mexico's LGTAIP.

Finance with its own policies

A financial institution that needs risk analysis calibrated to its own policies.

Configuration can't get you there. These cases take engineering.

What we build

What we can build for you

Agents for your operation

Agents with your business rules, tools and documents. It can be one agent or several working in parallel, each with its own role.

Integrations with existing systems

We connect AI to the systems your organization already uses: ERP, HIS, TMS, government platforms, in-house systems with no public API. Information flows in and out without you having to replace them.

Specialized models

Fine-tuning of Séeb with your documents: manuals, contracts, case files, internal rules, procedures. The model learns your vocabulary and is for your organization's exclusive use within Lattice. It is quoted with a written research plan and success criteria.

Custom AI applications

Screens, dashboards and tools on Lattice or as a standalone product, designed around your organization's workflow and the people who use them every day.

Processes across several systems

Processes that cross several systems and follow your business rules. AI evaluates, classifies or drafts, and in the scope we define who approves each step and how it is recorded.

Process

Five phases, each with a clear timeline

1. Discovery

1 to 2 weeks

We gather requirements, review the systems your organization uses today, define the technical scope and deliver a work plan with timelines, costs and deliverables by phase. This is where we decide together whether the project makes sense, before any development starts.

2. Supervised prototype

1 to 2 weeks

We build a working version of the core capabilities with real data from your operation. You see something running before you commit to full development. If the prototype doesn't convince you, we stop, with no penalty.

3. Iterative development

2 to 12 weeks

Weekly deliveries your team validates before we move on, so anything that isn't what you expected gets fixed early.

4. Integration and testing

1 to 2 weeks

We connect the solution to your live systems, run load and security tests, and validate it with the people who will use it every day.

5. Handover and transfer

Ongoing support

We hand over the technical documentation, train your team and adjust what's needed once the system is live. The goal is for your organization to run and maintain the solution on its own.

Intellectual property

What we build for you belongs to you.

If you decide to operate without us tomorrow, you have the code developed for you and its documentation. Whatever runs on Lattice stays subject to your Lattice contract, and we flag it in writing from discovery.

The code is yours

Code developed exclusively for your project is delivered with full documentation. If you decide to operate without Sintérgica or hire another team to evolve it, you have everything you need.

The model is only for you

A model specialized with your data is for your organization's exclusive use within Lattice. No other client uses it, and the terms are set out in the contract.

Complete documentation

Architecture, integrations, decisions and an operations manual. Your team, or any other vendor, can understand and continue what we built.

Your data doesn't train other models

Your data is used only for your project. It isn't reused to train other models or shared with other clients. Terms of use and retention are set out in writing, under Mexico's LFPDPPP.

Why Sintérgica

Who builds it, what they know and what you keep

Who builds it

The team that designs your solution is the team that builds it. The people you talk to during discovery are the ones writing the code.

What they know

We work with government, healthcare, energy, logistics and foreign trade organizations in Mexico, such as OPLE Veracruz, Swivel Energy, Nous Transportes and Injoy Agencia Aduanal. Sector regulation is on the table from discovery onward.

What you keep

Code, documentation and knowledge, formally transferred. If a year from now your team can maintain and evolve the solution on its own, we did our job well.

FAQ

Questions about custom development

Implementation deploys and configures the products Sintérgica already has: Lattice, SalesHub, UlúApp, Cimenta and SolarfyHub. Custom development builds something that didn't exist: an agent, an integration, an app or a specialized model designed exclusively for your operation. If what you need fits an existing product, we'll tell you. If it doesn't, we build it.

Not necessarily. Many solutions are built on Lattice because it already includes agents, approvals, an audit log and model control. If your project needs to be independent from Lattice (because of your organization's restrictions or a different operating context), we do that too.

We stop. The prototype phase exists to validate before committing to full development. If what you see doesn't solve your problem or justify the investment, the project ends there. You only pay for the discovery and the prototype.

It depends on scope. If the process fits in Lattice, a first process takes three to five weeks, depending on scope, and a connector to an in-house system adds 1 to 3 weeks. A custom app takes two to three months. Timelines and cost are set in writing when discovery closes.

Yes. The code developed for your project comes with enough documentation for your team or any other vendor to continue the work. Anything that depends on Lattice or on licensed components is flagged in writing during discovery.

Next step

Tell us which process no product fits

In a 45-minute session at no cost we'll tell you whether to build it, adapt it on Lattice or skip it, and what it would cost.

  • 45 minutes, at no cost
  • Prototype before development
  • The custom code is yours