Diagnosis session · Free
45 minutes to understand the process, its owner and the priority. You leave with a written answer: what an agent would do, what it would not, and what it costs.
Agent implementation
One full process up and running, with your team in control.
We leave one complete process running with Lattice agents, with a closed scope and signed criteria. Your team approves what matters.
- One process in production
- Signed acceptance criteria
- 14 days of support
How we work
Your team spends its time on what needs its judgment.
Agents log into portals, enter information, download documents, build reports and follow up on pending items. You watch them work and teach them a task by doing it once: each agent has a name, memory and its own computer.
Before any important action (sending, paying or deleting) they ask for your permission. We start with processes that repeat every week: quote follow-up and collections, data entry in portals with no API, recurring reports and documents by area.
Method
One method, adjusted to the size of the project
Every phase has a deliverable. We measure with your numbers.
- 01Phase 1
Diagnosis
A free 45-minute session. If more depth is needed, a 2 to 3-week process diagnosis. You get what makes sense to do, what does not and what it costs, in writing.
- 02Phase 2
Design
Scope, permissions, data and acceptance criteria. You get the signed scope document.
- 03Phase 3
Build
Setup of agents, connectors and skills, with partial deliveries you can review.
- 04Phase 4
Go-live
Testing with your team, training and launch. The solution is running.
- 05Phase 5
Support
Adjustments, results measurement, support and evolution. You get the results report with your numbers.
Packages
What you hire to leave a process running
We set scope and cost in writing after the diagnosis. The Lattice plan is separate.
Process diagnosis
A map of your operation, three candidate processes, acceptance criteria and a plan. 2 to 3 weeks. What we build here carries into the implementation.
Automated process
One process in production with its agents, channel and approvals, plus 14 days of support. About two weeks after the diagnosis.
Connector to your system
When the process needs to read or write in a system of your own. Adds 1 to 3 weeks depending on the system.
Our working rules
- Closed scope per service, never open-ended hour banks.
- Acceptance criteria written before we start.
- Payments tied to deliverables, not hours.
- We measure with your numbers.
- We say what is proven and what is under construction.
Common questions
Questions about implementation
No. Many solutions run from the browser and we operate the infrastructure. If you prefer it on your own server, we set it up with you as a project.
No, unless we expressly agree to it in a fine-tuning project; in that case the resulting model is for your organization's exclusive use. Sensitive information is anonymized.
The process diagnosis takes 2 to 3 weeks. Each automated process adds about two weeks, and a connector to a system of your own, 1 to 3 weeks. On your own server or infrastructure, the timeline is in the proposal.
Nothing sensitive happens without a person's approval, and everything is logged: what each agent did, with which model and at what cost.
Next step
Tell us which task repeats every week
We leave it running with an agent that asks your permission before anything important. Start with a free 45-minute session.
- 45 minutes, free
- Scope in writing
- Signed acceptance criteria